Delivering Safe, Secure and Flexible Remote Network Access

We are happy to announce that new and improved MBIA Remote Access allows you to connect to the MBIA network through almost any browser and supports all major Operating Systems.

Prerequisites
Be sure that you have the latest Java Runtime Engine installed on your computer http://www.java.com.

MBIA Remote Access

To access the MBIA network and applications remotely, go to www.mbia.com/connect and enter the following information:

  • User Name (5+1)
  • Network Password
  • Passcode*

*Passcode is your RSA SecurID token information.  Depending on the type of token you have, follow the appropriate steps below:

Blackberry and iPhone Device Token
  1. Launch the RSA SecurID token application on your phone.
  2. Enter your 4 digit pin, and hit enter or click the arrow to continue to the next screen.
  3. 8 digits will be displayed. Enter only the 8 digits displayed in the Passcode field on the remote access site.

Hard Token

In the Passcode field, please enter your 4 digit security pin, immediately followed by the 6 digits displaying on the RSA hard token. 

Please do not add any other characters but the 10 digits.
Application access and Printing capabilities

In order to run applications, you will need to install the Citrix Online Plug-in.

In order to print to your home printer, you will need to install the Tricerat print driver

Click on the ToolBox tab (just below the Optinuity logo) for links to both installations.

***If you are using a non-Windows based system (e.g. Apple), you need to contact the Solution Center for assistance printing. 

Known Issues

Trusted Site
If your published applications do not launch, please verify that the https://myapps.mbianet.com is set as your Trusted Site, and the Pop-up Blocker is disabled.

Password Reset / Expired
Currently, network passwords cannot be reset through remote access.  Please contact the IT Solution Center at 914-765-3082 to reset your password, or if your password has expired.

Citrix Online Plug-in
Older version of the Citrix Online Plug-in will not launch applications.  If you click on an application and nothing happens, or you receive a message to save the file, please following the instructions above to install the Citrix Online Plug-in.

Android Smart Phones and RSA Tokens
Currently, RSA SecurID tokens are not supported on Android smart phones.  There is no estimated date for availability.

Questions and Concerns
If you have any questions or concerns, please contact the IT Solution Center at 914-765-3082.